When making funeral pre-arrangements for yourself or a loved one, we offer to come to you and are hear and share in your stories. We also offer friendly facilities for you to meet with us if you would prefer. Prepaid options are available.
Making Funeral Arrangements
When making funeral arrangements or pre-arrangements it is our privilege to listen and gather ideas that may be fitting to your needs. We provide experience in the funeral process and hope to engage in a way so as together a service can put in place that best honours the life lived. In todays society we understand that there are varied beliefs and different ways of expressing gratitude to our loved one’s.
We are happy to be invited into your space and also offer friendly facilities for you to meet with us if you would prefer. If you are considering a pre-paid funeral we can provide you with a helpful information package and can assist in the application and establishment process.
When faced with death, we can begin to have a lot of questions and thoughts. Some common thoughts may be about what happens now? or what needs to happen now? or what do I have to do? We invite you to call us at any stage and are available at all times to discuss any questions you may have.
Deaths from natural causes
Deaths from natural causes usually occur at a nursing home, hospital, or even at home after palliative care. If the death occurs at a nursing home, we are able to make a transfer immediately, however if the death occurs at a hospital or other location we may need to make a request to the attending doctor or hospital beforehand.
When the death of a loved one occurs unexpectedly it is natural to feel a deep sense of shock and it can be difficult to be able to think clearly. Unexpected deaths are quite often treated as coronial and the process of a post-mortem may be required. At Riverview Funerals, we keep in close contact with coroners, forensics doctors, and government transfer authorities to ensure that we are able to keep family informed on all aspects of the process.
Viewings can be a way of finding some closure for some people. For other people, they may wish to remember the person as who they were. It is completely up to family to make a decision on whether or not to have a viewing and the decision is often based on family tradition and the circumstances of the death.
Who do I inform
The thought of who has to be informed is a common thought following a death. We have compiled a list of common organisations which may be required to be notified. For pre-arrangements we also offer an online method for creating a personal notification list using our E-arranger.
We understand that the beginning of grief can be the start of a journey of emotions which takes time to heal. We offer dedicated staff with a background in pastoral caring and ministry, as well as qualified grief counsellors. We also offer open grief support sessions. Please see our upcoming events page for future sessions or if you are interested in knowing more please call us at our nearest office.
When meeting and talking with us about funeral arrangements, we are pleased to hear and share in your stories and memories. Our goal is to take the time that is needed to ensure that you feel comfortable with the arrangements we put in place.
Where to meet
We are please to be invited into your space if this the most comfortable for you. If you would prefer to meet with us at any of our facilities we openly invite you to make a time that suits you.
What to bring
When making funeral arrangements there is quite often some items that may be helpful to bring along. A part of our responsibility as your funeral director is to ensure that the proper documentation is completed in accordance to the health and state regulations. Where a loved one has passed away it can be helpful to bring along such items as;
Photos for visual presentations
Who to bring
Who to join in making funeral arrangements may be one of the first things that come to mind when considering making decisions for funeral arrangements of a loved one. As the passing of a loved is often a time of shock and grief it can be helpful to include as many of the relevant family members and close friends as you feel comfortable with. It can be a great way in working through sudden sadness to be involved in arranging a celebration of a special life.
Making pre-arrangements can bring a great sense of relief in knowing that your wishes have been documented and that any questions or concerns there may be have been discussed.
Why make pre-arrangements
Making funeral pre-arrangements can have varied benefits depending on your situation. For those who are making funeral pre-arrangements for themselves, this can often be a great benefit to there loved ones when the time comes knowing that all arrangements are in place. There is also peace of mind in knowing that your wishes will be carried out.
For those making funeral pre-arrangements for a loved one, it can be helpful to make most of the decisions that will need to be made before the time comes. The passing of a loved one is a difficult time to think as clearly as usual and making pre-arrangements beforehand will take away any thoughts of not knowing what the next step may be.
What happens with my pre-arrangements
In most cases, a copy of your pre-arrangements will be given to you for safekeeping. We also keep a copy on file until such time that the arrangement details are required or you tell us to remove them. All documents are held securely and privately.
What if I change my mind
If you change your mind at any time on pre-arrangements you have made, we encourage you to contact us at any time to discuss the changes so we may document them.
Prepaying for your funeral is an option for anyone who would like to set funds aside for their funeral. After pre-arrangements are made an itemized list of costs will be put together which can be prepaid into a registered prepaid funeral fund.
What are the benefits of a pre-paid funeral
Prepaying for your funeral saves your family the worry and financial burden at a time that is most difficult. By prepaying a funeral at todays costs, the interest on your investment is designed to cover any increase on costs in the future.
Where do the funds go
Prepaid Funeral Funds are passed onto a Registered Prepaid Funeral Fund. These companies are regulated and audited by government agencies to ensure that all funds which are invested are properly secured. Riverview Funerals uses one of the most reputable Funeral Funds in Australia. Please call or visit us for any disclosure documentation.
What is the process
Once an amount has been finalized on the funeral, funds can be invested directly into the prepaid funeral fund along with submitting the application. A receipt and policy will be sent to you or can be collected from our office. We recommend that you keep this documentation with your pre-arrangement documents.